For Palmer, Bush & Jensen Family Funeral Home, it’s all about family.
“We all have families and we’ve all gone through this process,” said Susan Jensen, owner of the funeral home, alongside her husband Allen.
Family-first isn’t just their philosophy. It’s their identity. The funeral home has been locally owned and family operated for more than 90 years.
“We love to serve the people and we’re just all very compassionate, willing-to-listen people,” she said.
Palmer, Bush & Jensen Family Funeral Home provides pre- planning options, funeral services, and bereavement resources to help families navigate their way through losing a loved one. It was founded by Thomas R. Palmer in 1926, but in its long tenure has expanded to include more family partners, the Bush and Jensen families, and much of the Greater Lansing area. They have two additional locations in Lansing, on Mount Hope Avenue and West Saginaw Highway.
Their Holt location on Holt Road opened in 2007. The facility is capable of comfortably seating 300 people for a service and offers a reception room for post-service luncheons, a refreshment lounge for families, and a free
lending resource library.
But their greatest resource is their highly-trained staff who stand ready to assist families in any way they can. While the team consistently provides high-quality service, Jensen urges families to ask questions and have honest conversations early.
“I wish people would think about funeral planning before they need the services,” she said. Funeral planning can be distressing for families who experience unexpected deaths, or who don’t know how to best honor the life of their loved one. “Get things written down so your family isn’t at a loss when the time comes. When [families] come in to talk about it early, [they] can make decisions based on what [they] know, instead of on an emotional level.”
Each family is unique. The caring and professional staff recognize and work to serve the individual needs, traditions, and personal requests of each family.
“Palmer, Bush & Jensen Family Funeral Home is always here for you before, during, and after services.”
The Holt location of Palmer, Bush & Jensen Family Funeral Home is on 5035 West Holt Road, 517.268.1000, palmerbush.com